Peptiq Supplies · Perfume and aftershave

CUSTOMER INFORMATION

Delivery policy

Orders are currently limited to United Kingdom delivery. Fragrances and aftershaves may be treated as restricted or flammable goods by carriers, so orders are sent only through a service that accepts the product and packaging used.

Dispatch and tracking

Orders are prepared after payment has been confirmed. The target is to dispatch within 1-2 working days, although weekends, bank holidays, stock checks and carrier restrictions can add time. Tracking details are supplied when the selected service provides them.

Address accuracy

Customers must enter a complete and accurate delivery address. Contact us immediately after ordering if a correction is required; an address cannot always be changed after dispatch.

Damaged or missing parcels

Contact us promptly with the order number and photographs where relevant. This does not affect statutory rights.